Customer Services / Delivery Information
We know what a difference a speedy delivery makes and have a range of delivery options for you when you place your order.
Free Delivery When You Spend Over £50
We offer free standard delivery on orders over £50 in value to UK Mainland destinations.
Standard UK Delivery
Our Standard Delivery cost is £2.49
Standard Delivery is available on orders on all mainland UK orders below 15kg. Deliveries will be made within 2-3 working days after you place your order [excluding Weekends] via Royal Mail. Please allow 7 full working days for your products to arrive.
If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (if they think it is safe to do so). A calling card will be left to let you know this has been done.
If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can arrange redelivery.
Next Day Delivery (Mon - Fri)
Our Next Day Delivery (Mon - Fri) option is offered through DHL and only available for UK Mainland.I t is priced at £5.95. The maximum weight per parcel is 30kg.
Orders placed with Next Day Delivery are dispatched the same day using an overnight delivery carrier. In most cases when the order has been placed by 2pm delivery takes place the following day subject to stock availability and payment checks. Please note that this only applies to orders placed between Monday and Thursday. Orders placed after Thursday 2pm will most likely be dispatched on Monday and so delivery is likely take place on Tuesday.
Channel Islands & Europe
Our delivery rates vary by destination and start from £4.95. The correct delivery charge will be displayed at checkout.
Our delivery rates dependent on the weight of your parcel and destination and start from £7.95. The correct delivery charge will be displayed at checkout.